AVOID AT ALL COSTS.
If I could put zero stars, I would. Shipping stated 10 days to receive my 2 items. They did not even ship until the 11th day and we are now at day 19 and still no merchandise. E-mailed customer service 2 times and they are just USELESS, no real information on WHEN if ever I will receive my goods.
AVOID AT ALL COSTS.
DP
Donna P.
Posted
BE FOREWARNED!!
BE FOREWARNED!!! Worst company EVER for shipping as promised and updating shipping information. I ordered a mobile phone bracket back on JUNE 27. Was advertised as 10 day delivery but it wasn’t even picked up by the carrier until JULY 13. Said it arrived at transport hub on JULY 15. Last update was on JULY 22 stating completion of customs processing. No updates since! Map shows it’s been sitting in the same location in Illinois since JULY 22nd. No updates since that date.
Multiple contacts for updates but customer service continues to send the same “sterile” instructions for tracking the tracking number. THEY MAKE NO EFFORT TO FIND OUT WHAT THE HOLDUP IS!
What an incredibly non-professional company this is. I will not be ordering from Joyeloo nor SHOP again after this fiasco.
PM
Peter M.
Posted
useless product and took weeks to arrive
product took weeks to arrive, no installation instructions...when I did find how to put them on they made absolutely no difference in dampening the noise when shutting a car door - useless product.
SH
Susan H.
Posted
UNTRUSTWORTHY-product never received . …
I ordered a magnetic iPhone holder for the car but never received it 6 wks later!!! Read the reviews now!!!! Wish I’d read them before!!!
DO NOT BUY FROM THIS COMPANY
GOODS NEVER RECEIVED
MR
Michele R.
Posted
Car phone holder
I received the car phone holder .. FORGET IT ‼️ My iPhone just slips straight off ..
I’m about to request a refund. I’ll update on how it goes ..
CB
CBRman
Posted
CON ARTISTS! AVOID!
THEY ADVERTISE ONE THING, AND THEN SEND YOU CHEAP RUBBISH….AVOID LIKE THE PLAGUE.
If this company was in the UK they would be shut down, because what they are doing is against the law. The show you a nice advertisement on instagram, and the time looks good when you click through to buy it. However what arrives through your door is nothing like what you’ve seen, and is the cheapest, nastiest piece of rubbish.
When you try to claim your money back, they fob you off with small amounts, which isn’t acceptable. So you then try to claim your money back through PayPal and again try to fob you off with small amounts. They do eventually say they will refund, if they get their “rubbish” back…..£8.50 return postage for something that only cost £14. They also drag their feet so long, that PayPal (in their infinite wisdom) decide to just close the case in the sellers favour.
It’s not the cost, it’s the principle, how many times has this happened, how much money has this sham company CONNED out of people. Avoid this company, and avoid all cheap Chinese rubbish that’s advertised on Facebook, Instagram, TikTok, etc!
JW
jennifer W.
Posted
Do not purchase the magnetic iPhone…
Do not purchase the magnetic iPhone holder for your car. The magnet is not strong enough to hold your phone so it’s worthless. Additionally, I ordered this item specifically to fit my vehicle and selected ‘Acura’ as the make. They sent me a clip with ‘Audi’ stamped in it. It took over a month for this item to ship as well. I wouldn’t purchase anything from this company.
DU
Durham
Posted
Bought a family pack of anti choking…
Bought a family pack of anti choking devices. They are fake! No suction, don’t work and potentially put lives in danger. I’m fuming with myself for not checking the website first! Will never use this site again.