ya boi D.
Posted
Customer Service
Customer service was polite and respectable. They handled my exchange quickly, kept me updated throughout the process, and even threw in some complimentary items to make up for the inconvenience.

Excellent
488 reviews
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Katamu (katamu.co) has 488 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
488 approved reviews, newest moderated first
ya boi D.
Posted
Customer service was polite and respectable. They handled my exchange quickly, kept me updated throughout the process, and even threw in some complimentary items to make up for the inconvenience.
Litzy B.
Posted
I purchased the lever belt for my boyfriend’s birthday. I made the mistake of purchasing a small and immediately contacted customer support. They were so helpful and patient. I’ve never done a sore return before online so this was all confusing to me, but thankfully, they helped me step-by-step on how to do the return and make sure the instructions were clear. I had no problem returning the original small size and didn’t wait long for them to exchange it for an extra large. My boyfriend absolutely love the material and how it feels, says the design doesn’t look cheap and actually looks well made.
Terri G.
Posted
Finally received the belt and my son was pleased with the product.
Anthony R.
Posted
I had make a mistake on my shipping information that caused for my package to be sent back. Although obviously annoying Harvey did a very good job at making this a speedy fix and ensuring everything was correct in order to assure I got my package.
Jared J.
Posted
Katamu had great customer service! Helped me exchange me medium lever belt for a small. The lever belt’s quality is immaculate!
Eddie R.
Posted
The product is quality. The belt is well made and sturdy. The customer service is on point. They’re quick to reply and answer any questions you may have. Not only on their website but also on their social media page. Solid 10/10
A G.
Posted
very great belt would much recommend to all..!
Daniel G.
Posted
Amazing quality lifting gear and amazing team, they messed up my order at first, but as soon as I emailed them they were quick to help 5/5 do recommend