Kitchen & Bath AuthorityReviews of kbauthority.com

37th Street 331, New York

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3.8

Average

317 reviews

Kitchen & Bath Authority3.8

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About Kitchen & Bath Authority

We strive to provide excellent kitchen and bathroom appliances from top name brands.

Kitchen & Bath Authority (kbauthority.com) has 317 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.

Also known as: kbauthority.com
Website: kbauthority.com
Category: Bathroom & Kitchen
Location: New York
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 38% of reviews.
Most recent review: October 2026.

How we calculate scores

Kitchen & Bath Authority reviews

Showing 12 reviews with 4 stars · Clear filters

Rod H.
Posted Oct 1, 2026
Fast good and communication
Fast good and communication
Gracie G.
Posted Jun 22, 2026
Very helpful and helped me find the…
Very helpful and helped me find the part I needed
Michael
Posted May 6, 2026
Good service. Great pricing.
Initially after ordering they told me it was out of stock (despite showing 7 in stock online) and I would need to pay a large sum to drop ship from the manufacturer. Before I could respond to them though they had located one and arranged for the free shipping. Good customer service and great price. Wish there were more shipping options for the larger items - would have paid extra to have brought into house.
Response from Kitchen & Bath Authority· May 7, 2026
Thank you for your honest review! We’re sorry for the initial stock confusion, especially when the item appeared available online. Inventory can sometimes move faster than the website can keep up, which is not ideal and definitely not the kind of “surprise feature” anyone wants after placing an order. That said, we’re glad our team was able to locate the item, arrange free shipping, and get everything moving for you at a great price. We also appreciate your feedback about delivery options for larger kitchen and bath items. Room-of-choice or inside delivery is something many customers value, and your comments are helpful as we continue improving the shopping and shipping experience at Kitchen & Bath Authority. Thank you again for your business!
Fily
Posted Apr 20, 2026
Delivered was made it take too long but…
Delivered was made it take too long but arrived good.
Derek E C.
Posted Apr 14, 2026
It was just fine
It was just fine
Response from Kitchen & Bath Authority· Apr 16, 2026
Thank you for your review! Happy to hear everything went smoothly. We’d love to assist you again in the future.
Ann
Posted Mar 13, 2026
I have been trying to get return…The company customer service reached out to me. I have not received their emails with the instructions to complete my RMA. I apologize an will now revise my rating.
I have been trying to get return authorization as the item is wrong and what I need isn't made anymore. ive emailed , tried to fill out the forms. finally printed and mailed and am waiting still.
ReBekka
Posted Jan 20, 2026
Fast
Fast, easy though I had to search for mailing updates
Response from Kitchen & Bath Authority· Jan 28, 2026
Thanks for sharing your experience! We’re happy everything went smoothly overall, and we appreciate the note about shipping updatesit helps us improve.
paula W.
Posted Jun 13, 2025
Product arrived safely and with all the…
Product arrived safely and with all the pieces. It took longer than expected but w are so far, pleased with the product . It was not been hung yet

Kitchen & Bath AuthorityReviews of kbauthority.com

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Kitchen & Bath AuthorityReviews of kbauthority.com

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Delivered was made it take too long but…

It was just fine

I have been trying to get return…The company customer service reached out to me. I have not received their emails with the instructions to complete my RMA. I apologize an will now revise my rating.

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Very helpful and helped me find the…

Good service. Great pricing.

Delivered was made it take too long but…

It was just fine

I have been trying to get return…The company customer service reached out to me. I have not received their emails with the instructions to complete my RMA. I apologize an will now revise my rating.

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Product arrived safely and with all the…