KBDfansReviews of kbdfans.com

Have ordered some many things from KBDfans, and I'm NEVER disappointed. Especially with the customer service. Jennifer is always on hand to answer my questions and help me troubleshoot.

Jean was incredible helpful when an issue came up with something I had ordered. The whole experience and the help they offered was top notch.

Excellent service. I ordered the Tofu Fa with Gateron Oil King switches and lubing service. Their response time was incredibly fast whenever I reached out. Highly recommend checking them out for all the beginners and keyboard enthuasiasts out there.

amazing customer support. had a weird firmware issue (reversed caps lock light) and they (Jean) helped me get it sorted in minutes via the chat function: gave me a link to download an update and gave clear instructions on how to do it. easy fix.

Best online/ live customer service I’ve experienced by far! Alice was prompt with my issue and supported me the whole way, Alice was able to provide all the necessary troubleshooting to try and resolve my issue. Alice was also very kind and friendly too and willing to go that extra mile to make sure all areas of my issue were looked at. Keep up the great work Alice! Will be telling people to buy from KBDfans in the future!

The customer service was very considerate. Alice notified me about a scratch on the keyboard before shipping out, which led me decide to not accept it and swap it with another keyboard, so they ended up shipping a new board. Super easy to deal with and the whole process happened very quickly!

Easily the best customer service I've dealt with in some time. Jean was able to handle my problem without breaking a sweat. Absolutely over the moon with his assistance.

bought a prebuilt preorder and it came out perfect. exactly what i wanted, using the keyboard right now it's NICE. customer service was awesome