KeygeakReviews of keygeak.com

Response from Keygeak· Jul 22, 2024

Hello, we apologize for not handling your after-sales issues properly. We are very sorry for the delay in our email response. Could you please join our Discord? We can solve your problem more directly and quickly there.

Response from Keygeak· Jul 18, 2024

Thank you for reaching out to us. We appreciate your patience and feedback. We want to assure you that our website is completely legitimate, and we strive to provide the best service possible to all our customers. The delay in shipping your order is an isolated incident and does not reflect our usual standards. Regarding your order, you purchased two sets of keycaps. Unfortunately, due to a delay from one of our suppliers, one set of keycaps has not yet arrived at our warehouse. We reached out to you to see if you would prefer to have one set shipped first, but you declined. Consequently, we have arranged a refund for your order. We sincerely apologize for the inconvenience caused by the delay in shipping. However, we do not accept any defamation of our website's reputation. Thank you for your understanding.

Response from Keygeak· Dec 26, 2023

Really sorry about that, we have corrected this problem

Response from Keygeak· Nov 16, 2023

Thanks for your feedback, We will make improvements

Response from Keygeak· Nov 14, 2023

Hello, we apologize for not meeting your expectations. We have sent you an email in an attempt to resolve the issue. We appreciate your understanding

Response from Keygeak· Oct 20, 2023

Sorry for the delayed shipment. About the damaged products, we will assist you to solve that. We sent you emails but didn't get a reply. Please reply to us ASAP. Thanks.