Annette N.
Posted
I never received my purchase— it was…
I never received my purchase— it was lost in transit. However, my money was returned.

Average
392 reviews
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Kindlytoys (kindlytoys.com) has 392 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
392 approved reviews, newest moderated first
Annette N.
Posted
I never received my purchase— it was lost in transit. However, my money was returned.
Lisa S.
Posted
This was a shocking experience. Not only was the item late and we received no updates but after contacting "them", they said I didn't add a suite # (this person is the only person with that name at the address) so they will not send another or refund me. If I want another they will give me a 50% discount. I have never, in my 60+ years on this planet had such bad customer service AND I lost my money.
Storm L.
Posted
Great customer service! I reached out as soon as I placed my order as I chose the wrong colour and they changed it for me, no troubles at all. It came so quickly! Highly recommend, great people to deal with
Keri
Posted
I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward next to the one I just bought because of the size difference :(
Patricia L.
Posted
Was disappointed with how package arrived! Package was not in great shape! Box was broken but puzzle was okay. I thought colors would be brighter! Present was a hit…
JW
Posted
This was a horrible experience. Ordered a gift for my nephews first birthday and it never arrived. I ordered several weeks early to make sure there was time. Said it would arrive on Apr 17 for a bday party more than a week later. I had to follow up on it and was then offered a refund with no option for the order being complete. I thought they should have filled the order and given a refund for the lack of effort on their end. By the way this company is not based in the states don’t be fooled. All correspondence came through from a different country.
Jean F.
Posted
Quality of toy was just OK. Loved the design but wished the board was better quality.
Patricia S.
Posted
Very nice product. Timely. Child loves it.