KindlytoysReviews of kindlytoys.com

I ordered 3 ornaments and wrote the instructions for all 3 the same way. They misinterpreted 1 and will do nothing to rectify the problem. Terrible customer service.

The piggy bank is beautiful but one of my great niece named was spelled wrong. And because I sent them straight to my niece house. She sent a picture of it but I can’t send you a picture in your email. So send her the email address and she said it was not a big deal. But I think it was.

The quality of the piggy bank I ordered was terrible. It's basically cardboard and you have to put it together yourself. Unfortunately, the holes and pegs don't fit well together and it caused damage when I had to force them in. Very frustrating to pay $40 for something I probably could have made out of a cardboard box.

This company has 0 customer service despite claims of 24/7 service on their site. Received 2 emails about my order that was partially cancelled with no refund given and replied to both and have not received a response. Reached out to their email address on my billing statement and have not received a response.

Ordered 2 products. It came 3 weeks after order. It is now 2 months since my original order and have not recieved my 2nd product. After 5 emails and 3 calls with voice mails left, they still can not tell me what happened to it. I requested a refund. It is now 9 days since that and i had to email yet again asking the status just to be told there was a technical issue … was very hopeful as these products looked so cute online. However, very disappointed in the company its self and do not recommend

Ordered 3 items, I’m one never arrived and when requested to re send, got lost and never arrived. Quality of products received is terrible. Won’t order again .

Lost a letter to a name puzzle and they were helpful with getting me a replacement. Good customer service.

I bought one of the name puzzles with zoo animals. I can't believe what a piece of ---- this product is. The puzzle pieces do not fit in the slots and it is so small. I paid $36 for something that should only cost $12 with how poor it is made.