Jane H.
Posted
This is my 2nd Order
This is my 2nd Order. My dogs love the food but the 1st bag was mostly like saw dust not solid bits. My sister told me this wasn’t normal so I order a 2nd bag but very hesitantly. The 2nd Bag has solid bits that my pups are enjoying. So I am glad I gave it a 2nd try but I do hope I don’t get another bag like the first.
Response from Koa's House· Feb 23, 2020
Thank you for the feedback, Jane. We work hard to get products out fast and in perfect condition. Unfortunately, the shipping companies are not gently. If you ever receive a product that you feel is damaged, please reach out and let us know. We really appreciate the second chance.