Capt Loui H.
Posted
Amazing support from Tom walker!
Amazing support from Tom walker!! Thanks again :)
Response from Lavu· Apr 25, 2022
Hello! Thanks so much for your feedback! We are so happy to help :)

Excellent
588 reviews
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Capt Loui H.
Posted
Amazing support from Tom walker!! Thanks again :)
Response from Lavu· Apr 25, 2022
Hello! Thanks so much for your feedback! We are so happy to help :)
Rusty G.
Posted
Helped me out a ton
Response from Lavu· Apr 22, 2022
Hi Rusty, thanks for your feedback! We're always happy to help in any situation.
customer
Posted
I had a question on the set-up part of the POS system. Using the online chat tab, it was refreshing to speak with a live person, not automated responses. I’ve contacted Lavu a couple of times for help. Every time, I’ve dealt with kind and helpful customer service agents. Thank you for this!!
Response from Lavu· Apr 22, 2022
Hi Amy! Thank you so much for reaching out to us and letting us know about your experience. Our live team is always happy to help!
customer
Posted
Roy stayed on the phone with me for about an hour to help me connect our receipt printer. He stayed patient and kind during our entire phone call. He was extremely helpful by not just asking me to go through the motions, but explaining each step so that I understood what was going on and learning.
Response from Lavu· Apr 20, 2022
Hello, thank you for letting us know how great Roy was at helping you with your issue. We're extremely grateful to have a hardworking member like Roy, and he is always happy to help if you need anything!
customer
Posted
quick work. Thank you.
Response from Lavu· Apr 19, 2022
Hi! Thank you for your feedback! We are always happy to help!
Yur's B.
Posted
I have to give props and kudos to the engineers / technicians who provide support for Lavu. I was tasked with upgrading hardware, getting current with the newest Lavu release, and setting up new EMV chip card readers. I was able to set up a phone call with a splendid fellow named Rahul who was an onboarding specialist. He was able to assist with the tasks mentioned above in a manor that showed he was experienced and wasn't just reading off some documentation to me. He was friendly, concise, and a pleasure to receive support from. With his assistance, I was able to successfully refresh all hardware (iPads) with newer models that ran the newest Lavu App release, and set up the new card readers in just a couple of hours while avoiding severe interruptions to the existing Lavu environment being used for business operations.
Response from Lavu· Apr 19, 2022
Hello! We want to thank you for your detailed feedback, as it helps us know exactly how our support team was able to help you. We're very happy Rahul could help you with your new hardware and other issues!
customer
Posted
Great customer service!
Response from Lavu· Apr 18, 2022
Hi! Thank you for reaching out and letting us know how great our support team is! We are always here if you need anything.
Balance Rock I.
Posted
The representative was very helpful and efficient!
Response from Lavu· Apr 18, 2022
Hello, thanks for the feedback! We are always happy to help!