laytrip.comReviews of laytrip.com

Everything in my booking was convenient and easy to read

The price and availability.

So far, I have only ordered my flight tickets. The process was very easy and simple.

I'm revising my review after a recent incident I experienced in relation to my airline ticket reservation with Laytrip. Although the issue led to some inconvenience, I appreciate the prompt actions taken by your team to rectify the situation. Initially, I encountered difficulties when attempting to secure tickets to New York City due to what I believe were customer service issues within your organization. However, I managed to find last-minute airline tickets on my own and was able to book them for my family's trip to New York. I commend your company for refunding my initial ticket purchase and covering the price difference that I had to pay for the new tickets. While I do not attribute this mishap entirely to the company's fault, I would suggest investing in employee training to ensure that they pay closer attention to customers' accounts. By doing so, incidents like the one I experienced can be prevented, enabling customers to trust that their ticket purchases will be handled smoothly. Despite the inconvenience caused, I appreciate the quick resolution of the matter. I understand that unforeseen circumstances can arise in any business, and it is reassuring to know that your company took immediate action to rectify the situation. Thank you for your attention to this matter, and I trust that my feedback will contribute to the improvement of your services. I remain a loyal customer and hope to have a positive experience with future transactions.

easy and cheap

Great and explanatory

Easy process. Able to manage all online.

At the time I didn't have all the money too buy the ticket So with LAYTRIP I was able too put the ticket on layaway and that really worked n my favor I am glad that this set up is available I love it