Gerard
Posted
Chelsea was very helpful
Chelsea was very helpful, quick, and efficient.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Gerard
Posted
Chelsea was very helpful, quick, and efficient.
Humberto
Posted
Chelsea saw my issue, figured out a solution, and got me on my way with new contacts in a few minutes! She took a lousy situation and turned it into a non-issue with speed.
Arden
Posted
Easy to get contact lens prescription and the customer service was awesome!
PEGGY B.
Posted
Just placed my first order for replacement lenses and had a question about a prescription detail. DJANNA's reply was prompt, clear and helpful.
Lori N.
Posted
They had my lenses in stock at a good price and Sharissa provided me with a really quick response to my request and was super helpful.
Steve D.
Posted
Dianna was very helpful.
Ethan O.
Posted
Dion was a great customer service agent who helped me figure out the issue I had with my order. Thank you!!
Gegsie
Posted
So far there has been great Communication as I have had to change my address and change a few things on my order. They keep in close touch. Thank you. djanna