A.
Posted
Dianna was amazing!
Dianna was amazing!! Best customer service I’ve received over the phone in a longggg time.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
A.
Posted
Dianna was amazing!! Best customer service I’ve received over the phone in a longggg time.
Dr. Miluna F.
Posted
Mario was a professional and kind customer service agent when my credit card was declined completing my online contact lens order. He remained in communication until my order was complete. I would say that Lens Direct values me as a customer, based on this and my previous buying experience with them.
Christina
Posted
Ordering with LensDirect was so quick & easy. Got my lenses very quickly! Thank you!!
C R.
Posted
Starr was the perfect professional. I appreciate the personal attention and the help she gave me.
Farris P.
Posted
Kwasi was understanding and very professional. This is my first time ordering and he sounded trusting.
Tim
Posted
Customer service helped me when I needed them most.
Paul B.
Posted
I placed an order for some RX sunglasses, I realized after I got the confirmation email, id ordered the wrong pair. I got on the live chat with Chelsea and after about 10 minutes she was able to get me the correct pair. Helpful and courteous, 100% recommend.
Cynthia
Posted
Very helpful and patient with me even tho i was frustrated!