LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Stephanie X.
Posted Nov 10, 2025
Customer service was great
Customer service was great. I accidentally uploaded and ordered some contacts using my glasses prescription and was notified via text to send the correct prescription. They were so helpful!
Response from LensDirect.com· Nov 12, 2025
Hello Stephnie! We’re glad our team was able to quickly catch the mix-up with your prescription and guide you through the correction. It’s wonderful to hear that you found our service helpful. Thanks for choosing LensDirect.com!
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Lauren
Posted Nov 10, 2025
super patient and helpful!!
super patient and helpful!!
Response from LensDirect.com· Nov 12, 2025
Hello Lauren! Thank you for your kind words! We’re thrilled to hear that our team was patient and helpful. We appreciate you choosing LensDirect.com!
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Dena M.
Posted Nov 10, 2025
CSR Experience with Nyah of Lens Direct
Fantastic customer service in a timely manner! Nyah was a pleasure to deal with.
Response from LensDirect.com· Nov 12, 2025
Hello Dena! We’re delighted to hear that Nyah provided fantastic and timely customer service. We’ll be sure to pass along your kind words. Thanks for choosing LensDirect.com!
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Chelsea X.
Posted Nov 10, 2025
Super fast
Super fast, effective and truly helpful
Response from LensDirect.com· Nov 12, 2025
Hello Chelsea! We’re glad to hear that our team provided fast, effective, and truly helpful service. We appreciate you choosing LensDirect.com!
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G Kris K.
Posted Nov 10, 2025
Used them before
Used them before. Good product and they follow up. Bibi was great to work with.
Response from LensDirect.com· Nov 12, 2025
Hello G Kris! We’re glad to hear that you’re happy with our products and appreciate our follow-up. We’ll be sure to pass along your kind words to Bibi. Thanks for choosing LensDirect.com!
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Robyn L.
Posted Nov 10, 2025
Bibi was very professional and helpful…
Bibi was very professional and helpful with my replacement order confirmation!! The product arrived just after we spoke!!!!
Response from LensDirect.com· Nov 12, 2025
Hello Robyn! We’re thrilled to hear that Bibi was professional and helpful, and that your replacement order arrived so quickly. We’ll be sure to pass along your kind words. Thanks for choosing LensDirect.com!
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MO
Posted Nov 10, 2025
BIBI was great
BIBI was great! Friendly and helpful! Very fast response and answered my questions exactly!
Response from LensDirect.com· Nov 12, 2025
Hello MO! We’re thrilled to hear that BIBI provided friendly, helpful, and fast support while answering all your questions. At LensDirect.com, we strive to make every interaction smooth and enjoyable, and it’s wonderful to know we hit the mark for you!
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Al M.
Posted Nov 10, 2025
Very professional and helpful!
Very professional and helpful!
Response from LensDirect.com· Nov 12, 2025
Hello Al ! Thank you for your kind words! We’re glad to hear you found our team professional and helpful. At LensDirect.com, we’re committed to providing excellent service and support to every customer.
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