arya
Posted
The customer service agent Bibi was great
She helped me with my missing package and was really courteous and patient.
4.7
Excellent
11,626 reviews
LensDirect.comAbout LensDirect.com
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
- Website
- lensdirect.com
- Category
- Vision & Hearing
- Location
- Garden City, New York
- Listed on Consumer Courier
- 2026
About these reviews
- Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
- The score is the plain average of the published reviews on this page.
- The company replied to 59% of reviews.
- Most recent review: October 2026.