X C.
Posted
Smooth experience ordering lens…
Smooth experience ordering lens replacement. Timely communication with Kissel. Would recommend using their services.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
X C.
Posted
Smooth experience ordering lens replacement. Timely communication with Kissel. Would recommend using their services.
Frances G.
Posted
I was having an issue on line and Kissel was the representative who helped me with my order. She was very polite and new I was frustrated. She placed the order for me.
David A.
Posted
My shipment through DHL was a problem. Kayla helped fix it.
Koreen Derence H.
Posted
Kayla was very helpful and solved my problem.
Bill P.
Posted
Overall a great experience
Michael G.
Posted
Abigail had all the answers and was very pleasant to speak to.
Aaron B.
Posted
Kayla was great at getting the answers I needed quickly. Is was pleasant to speak with someone that knows what you are asking for and gets it done.
aiden
Posted
Friendly and quick. Employee's name was Kissel.