Joe
Posted
Great customer service
Keisha did a great job!

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Joe
Posted
Keisha did a great job!
Ed
Posted
Abigail, fixed everything wrong cheerfully. I am very happy for her help
Anna
Posted
Abigail made my experience with costumer service very easy and enjoyable. I was able to update my prescription and expedite the process to getting my new contacts.
Mellissia J.
Posted
Great customer service. Friendly and super helpful.Kayla was the rep that helped me, she was great.
Gigi
Posted
Keisha was very nice and serviceable. What a nice way to start the day!
Nate K.
Posted
Keisha was amazing in assisting me!
Brooke L.
Posted
Bibi took care of my concern easily, quickly, and immediately took a worry off my plate! Thank you!
April M.
Posted
Very helpful and efficient. Even helped me with my coupon code so went above and beyond. I was dreading calling in wondering if it would take me forever but I was assisted by Keisha who was excellent and off the phone in no time. Thank you. Makes you want to continue with your business.