Edward “stlouiemo” L.
Posted
Bibi answered my questions and made…
Bibi answered my questions and made sure I had the order set up correctly.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Edward “stlouiemo” L.
Posted
Bibi answered my questions and made sure I had the order set up correctly.
Richard
Posted
Nyah and the Lensdirect team have provided amazing customer service, responding promptly and thoroughly to my questions along the way.
David B.
Posted
Easy to make adjustments to online order, fast and quick changes.
Nicholas R.
Posted
Karielle was friendly, courteous and informative. What more can one ask for?!
Jay F.
Posted
Jade was very helpful and patient with my questions…thank you
Tracy
Posted
Keisha was really professional in every way. Very pleased with her customer service.
aleyna M.
Posted
Bibi was super nice and efficient
Larry
Posted
Kissel was very helpful, professional, and yet friendly. She answered my questions and frankly, I was going to cancel my order getting on the call but the experience I had with her cause me not to do that and to give you guys a chance, despite the limitations of your, customer satisfaction policies Specifically what I mean by that is if I’m not satisfied with the vision that I have, i.e. the quality of the lens I have no recourse unless you made a mistake. Again, Kissell is the reason that I’m becoming a new customer. She is outstanding.