Christine C.
Posted
Bibi was great and very helpful
Bibi was great and very helpful , the prices at lens direct are hard to beat

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Christine C.
Posted
Bibi was great and very helpful , the prices at lens direct are hard to beat
Dan D.
Posted
Karielle was courteous, pleasant and prompt helping me correct a mistake I made while ordering. All was fixed. Thanks so much!
Patty A.
Posted
Excellent customer service on a complicated matter involving two orders. Handled w/ efficiency, thoroughness and professionalism. Highly recommend Lense Direct.
Katherine K.
Posted
She quickly and pleasantly gave me yhevinfo I was seeking.
Alex T.
Posted
Kayla was a great customer service rep, she listened to my issue and explained how to fix it. Once I made the updates she emailed me promptly to confirm. Thank you!
Rodney P.
Posted
Excellent experience. I had an issue with timing and it was handled brilliantly
Aimee S.
Posted
Kayla in customer service assisted me with a problem today. She was very kind, professional and addressed my problem immediately.
Mitch A.
Posted
Quickly solved my issue.