Moni
Posted
Alex was very helpful and…
Alex was very helpful and knowledgeable. He helped me with my issue and was very friendly. I appreciate his help

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Moni
Posted
Alex was very helpful and knowledgeable. He helped me with my issue and was very friendly. I appreciate his help
Al B.
Posted
I have not yet received my frames back yet. However, the customer service up to this point has been wonderful. I have worked with representatives Alex and Nyah. Alex recommended an upgrade to my previous order to get the best product possible in the cost was very reasonable. I did not feel that I was being upsold like I do at some places. Also, Nyah reached out directly to my doctor since I could not pick up the information on my own since I was out of town.
王蔡佩芬Payfen
Posted
Great services. Very helpful and kind in helping me resolve my problems
Celine
Posted
Kissell was a great help!
John C.
Posted
Alex was a great help in adjusting my order.
Stuart L.
Posted
Kissel answered my question right away...
Bobbie C.
Posted
Keisha was professional and friendly. She was able to assist me efficiently and effectively. Thank you for the great customer service. It was a pleasure.
Paul
Posted
Bibi was really helpful and nice on the phone! Hopefully I get my lens in time for my vacation.