Daniela
Posted
Order/prescription
I had an issue with my order regarding my prescription but Nyah was able to help me out in little than 10 min. No stress nor hassle. Thank you so much !

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Daniela
Posted
I had an issue with my order regarding my prescription but Nyah was able to help me out in little than 10 min. No stress nor hassle. Thank you so much !
jason K.
Posted
Very helpful…corrected my mistake of using glasses prescription instead of contact lense prescription. Thank you!
Michelle C.
Posted
I have been with LensDirect for almost 5 years now. The website is very easy to use. They don't take long to verify for prescription, and any contact/glasses packages I've order has always come in a timely order and in tact! They always have discount offers! Overall I have had a great experience! Thank you for your great service!
Tom F.
Posted
Kissel provided topnotch assistance to me in answering my questions and explaining the ordering procedure. I look forward to receiving the new lens.
Gere L.
Posted
Kissel the representative at Lens Direct is very pleasant, knowledgeable and professional assisted me with my order. Thank you
Lori T.
Posted
Appreciate the quick help ! Very understanding and helpful
Steve
Posted
Worse company ever, beware. I send them a pair of glasses that I needed for a upcoming trip. They keep the glasses for over a month and inform me they don't have the equipment to cut the lenses!? It took them over a month to figure this out. I now had a week to find another company to make the lenses and tell them to overnight the glasses back to me because of the situation they put me in, instead they send it through regular mail! Go to lensabl, much better.
Danielle O.
Posted
Kissel stepped in and resolved my issue immediately. I just was making sure they knew I received defected lenses, and they took my complaint and sent me new ones. I didn't expect them too at all so appreciate that very much!