em
Posted
KURSHEL was quick helpful and very kind…
KURSHEL was quick helpful and very kind b

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
em
Posted
KURSHEL was quick helpful and very kind b
Monique J.
Posted
Kimia was knowledgeable and was very helpful with my order
Shari L.
Posted
sharissa was very helpful with my questions
DDoerr57
Posted
I sent my glasses to LensDirect and was notified by various employees along the process. My lenses were replaced in my frames and the fit/feel is perfect. Karielle double checked with me to ensure I was well pleased. I would certainly recommend them and will use them again.
J S.
Posted
Such quick responses and focused on solving my problem with a human touch. Thank you
Pearl M.
Posted
Kayla is awesome!!! Very helpful and lovely
Caryn E.
Posted
So far so good! I am providing this review of the customer service I have received in that I am just today placing an order. I will provide a review of the glasses and replacement lenses when I receive them. I would normally wait to review the product but the pre-order Customer Care provided by Bibi has been so outstanding that she deserves a special mention. Hopefully everyone has as wonderful an experience with the customer care department as I have. Thank you Bibi!
Krista C.
Posted
Very fast and friendly