H B.
Posted
Oneil provided me with all the…
Oneil provided me with all the information I needed and gave me an upgrade option that was ideal for my prescription.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
H B.
Posted
Oneil provided me with all the information I needed and gave me an upgrade option that was ideal for my prescription.
Robert C.
Posted
Sharissa was professional, courteous, efficient and knowledgeable.
Danny F.
Posted
Karielle was amazing today assisting me with my request very prompt and courteous!
Mary M.
Posted
Both times I emailed a question I received a helpful and courteous reply within 24 hours from Karielle. Also I have received an update & tracking # on my lens shipment. 5 Stars and I recommend to all for pricing & support!
mike
Posted
made the process of getting new lenses easy and affordable. i will be buying another set of lenses soon.
Julie D.
Posted
Nyah was fabulous! Very professional.
R P.
Posted
Excellent communication!
Annette B.
Posted
Nyah was very helpful, patient, and professional. She helped me navigate what I needed to do in order to place my order. Customer service agencies need more like her. She really helped and didn’t make me feel inadequate!!! Thank you Nyah!!!