Shawnah
Posted
Oneil was very friendly and quick to…
Oneil was very friendly and quick to assist. 5-stars all around!

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Shawnah
Posted
Oneil was very friendly and quick to assist. 5-stars all around!
Bob C.
Posted
LensDirect manufactures high quality replacement lens and provides outstanding customer service and support. Top-notch organization.
Hannah
Posted
I placed an order and had forgotten to apply the promotional code. Keisha was incredibly helpful applying the promotional code even after the order had been placed. Very high level of customer service.
Sherry M.
Posted
Karrielle was very helpful with my issue and it was resolved quickly.
Michael J.
Posted
Very timely and expedient service, with a friendly staff and they nailed the prescription.
Stephen T.
Posted
wonderful customer service from Karielle, helpful attitude, good problem solving skills. She really put things right and was knowledgeable about the products
Zina C.
Posted
Great experience with Tamara, extremely streamlined and absolutely efficient!
J W.
Posted
Claire at Lens Direct has been great with my latest order (two new pairs of glasses on this one). Clear and quick communication so I am optimistic for a great outcome. The prices are unmatched, at least 50% better than what my in-network VSP benefits can offer. Thanks, Claire!