JAMES G.
Posted
Excellent company
Great customer service Low Prices Quick responses And turn around Kissel was great to deal with I will Definitely be a returning customer

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
JAMES G.
Posted
Great customer service Low Prices Quick responses And turn around Kissel was great to deal with I will Definitely be a returning customer
customer
Posted
Great customer service. Incredibly responsive.
Heather G.
Posted
Bibi was so pleasant and helped with my order within a matter of minutes. Thank you for the wonderful customer service!
Alex A.
Posted
My agent was very helpful. Addressed my concerns and assisted me with filling a complicated order.
Pete
Posted
Kissel did a great job of helping me. Thank you all for your time and I look forward to getting my new lenses.
Dawn A.
Posted
LensDirect is a great place to get your contacts. The prices are great and the customer service is also pretty spectacular. I’ve been buying my contact lenses here for at least the last three or four years. Keep doing what you do, I’m not going anywhere else!
Patricia P.
Posted
Keisha was so helpful and made the whole experience of fixing an error I made on my order much less painful than I thought it would be! She handled my issue quickly and effortlessly. Best Help Chat I've ever used!
Kelly P.
Posted
Keisha was able to have my issue resolved in less than a minute!!! So thankful for great customer service!