Adaora M.
Posted
Oneil was such a huge help when I…
Oneil was such a huge help when I needed to get a copy of my receipt for my contact lenses. Lens direct has unbeatable prices as well!

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Adaora M.
Posted
Oneil was such a huge help when I needed to get a copy of my receipt for my contact lenses. Lens direct has unbeatable prices as well!
Tonya P.
Posted
Kissel was very helpful when it came to this first-time online glasses customer. I was a little nervous about purchasing prescription lenses online, but I decided to take a chance because of the savings. Kissel walked me through the process and made me feel at ease. I look forward to wearing my new glasses next week!
White S.
Posted
I had questions about my order. Alex was able to answer with speedy service. Unfortunately my tint is not available. Alex canceled my order promptly. Very good customer service
Jo
Posted
I misclicked while making my order and had to contact Support. I got connected to Alex and he solved all my problems. Thanks again.
Michael
Posted
Fantastic service provided. Prompt, courteous, thorough and well executed. A super quick turn around on getting replacement lenses into my old ray ban frames. They’re like new again.
Debbie
Posted
Oneil was very professional. He answered all the questions I had and he saved me time by helping me to order my contacts on the phone. He was a great help.
Lisa
Posted
I have an eye condition and can't wear contacts right now, and Dornio was able to cancel my Auto-refills. Great service!
Juan Q.
Posted
Kissel amazing costumer service 👍