Moe
Posted
Excellent customer service and great…
Excellent customer service and great prices

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Moe
Posted
Excellent customer service and great prices
RK
Posted
I previously had a small issue with my order that was handled perfectly. Today, I had a similar issue with a second order that was handled perfectly by Nicole! I am impressed with the customer service!
Andy H.
Posted
LensDirect screwed my order up and Kissel did a good job helping me out
James B.
Posted
Deana thanks for helping me! The best company when it comes to replacing my lenses!
Mike B.
Posted
Sheena was the best!
Alexandrea
Posted
Duval helped me merge accounts in an extremely timely, professional (and kind!) manor. They were excellent!
sima
Posted
It was a nice experience and Sheena was very helpful
Amy W.
Posted
Duval was very helpful. My contacts were on back-order and I had ordered overnight shipment and paid the extra costs for it. To remedy the situation she waived the shipping fee and gave me priority 2-day shipping, and even spoke with the billing department so I could have my card charged on file today per my request. She did her best to help me. Cheers!