Zubayr A.
Posted
Reliable
Reliable, problem solving and committed to providing the best of customer service, Keba went above and beyond to make sure I was satisfied and assured that my order will be sent out as soon as it had been restocked.

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Zubayr A.
Posted
Reliable, problem solving and committed to providing the best of customer service, Keba went above and beyond to make sure I was satisfied and assured that my order will be sent out as soon as it had been restocked.
Martha C.
Posted
Helpful, efficient, and friendly customer service!
Vince P.
Posted
Aliyah was the customer service rep who helped me. She did a great job fixing my issue in a timely manner. She was very professional and easy to communicate with. Thanks!
Darlene-FtlFL
Posted
Wonderful first time experience. Looking for sunglass lens replacement for some vintage frames I owned. Worked with Aliyah Henville who provided excellent and prompt customer service. I just completed my online order and it could not have been a more user friendly experience. Can't wait to get my finished product.
Chance A J.
Posted
Denise was extremely professional and a pleasure to work with! 10/10 for customer service!
Mindy G.
Posted
Denise was lovely and helpful. Thanks for fixing my order. 🙂
Jason
Posted
Denise was helpful and attentive, as well as kind! She tackled the problem quickly and saved the day!
Linda S.
Posted
Sheena took care of my issue immediately,great customer service,sent email confirmation within minutes. Thanks, Linda Salvant