Excellent
2,026 reviews
LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Linda W.
Posted
Perfect, just perfect, I will be referring and sending new orders, thank you so much for getting everything right!
Response from LensFactory· Sep 30, 2021
The best compliment we can get is a referral! Thank you so much, Linda!
Victoria
Posted
Amazing lens replacement service. Turnaround time of 2 days. I went to LensFactory after Lensabl did a terrible job on my lens replacement. I will be a returning customer to LensFactory. Speedy service and amazing job on my lens. I will refer my friends to this as well. Thank you!
Response from LensFactory· Sep 30, 2021
2 days! Wow! I am not sure we can commit to that every time, but glad we were able to do that for you this time. We do love when we can knock out the competition :) Thanks for the great review, Victoria! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Durana B.
Posted
Good pricing, quality product and exceptional customer experience. I purchased premium high index progressive lenses with photochromic added. The ordering and shipping processes were a breeze! Customer service was responsive and there to help in my selection. Lens Factory placed the new lenses in my existing frames and when I got the glasses I was happy with the new prescription and the amazing field of vision. I have purchased before, and I will definitely purchase again. Thanks Lens Factory!
Response from LensFactory· Sep 30, 2021
Thanks for the great review, Durana! I'm glad you found our services easy to use, and glad you will use us again in the future! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Nader
Posted
Excellent service.
Response from LensFactory· Sep 30, 2021
Thanks, Nader!
Elizabeth D.
Posted
So pleased with my new lenses. The turnaround time was fast.
Response from LensFactory· Sep 30, 2021
Great to hear, Elizabeth! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
JOHN C.
Posted
service was excellent and on time .
Response from LensFactory· Sep 30, 2021
Great to hear, John! Thank you for the great review! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Michael P.
Posted
I'm impressed...just received my glasses with new lens and they are just like new. great communications through entire process, shipping is ridiculously easy and final product is above expectations. Plan to recommend you to anyone in need of glasses. Also I will now upgrade my reading glasses with you immediately. way to go
Response from LensFactory· Sep 30, 2021
Great to hear, Michael! Thank you for the great review! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Mike B.
Posted
The best for online lens replacement . I had four pairs with clear glass and three pairs of sunglasses . They did a wonderful job and saved me a lot of money . I would recommend this company to everyone
Response from LensFactory· Sep 30, 2021
Thanks, Mike! We love a recommendation - that's the highest form of a compliment to us! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
