LensFactoryReviews of lensfactory.com

Good experience.

My experience began with an order of replacement lenses for my long time favorite rimless titanium frames. Everything went perfectly from the order process, delivery of a shipment box to Lens Factory, and announcing my new lenses and loved frame were being shipped. THEN, I received an UPS email stating my glasses had been delivered. I searched everywhere but no glasses. After submitting a lost package form I contacted Lens Factory and spoke with a wonderful representative who said not to worry. They immediately took over the UPS issue and offered me new rimless titanium frames and lenses at no cost to me. I can’t begin to thank the team at Lens Factory enough for my new glasses. In my mind their team went well beyond customer satisfaction and providing me a beautiful replacement set of glasses. The image clarity is spot on, lens placement is perfect, and I absolutely LOVE the replacement frame. They were a real pleasure to work with. They gave me absolute confidence that the the loss would be solved quickly and efficiently. I’m a true fan of the Lens Factory!

Good, quick service. Perfect lenses for my Moscot frames.

Easiest way to get your favorite frames re-lenses.

OMG. You are friendly, good prices, fast service….I would continue but my texting is hard on me. Thank you and I have past you on to all my friends

Glasses were perfect. Much less expensive than anything local. Will use LensFactory again.

I am happy w the lenses and service.

Great quality lenses. Easy access to customer service!