Excellent
2,026 reviews
LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Nancy T.
Posted
Thank you so much I can see again, which made our vacation a lot better Glasses script was perfect
Response from LensFactory· Jun 22, 2022
Thanks for the great review! We're glad we were able to be part your fantastic vacation!
Eric
Posted
I love my new lenses. They are very clear, fit my old frames perfectly and returned my frames all cleaned. The new lenses are perfect. I am impressed with thee services. Will use again.
Response from LensFactory· Jun 22, 2022
Thanks for the great review! We look forward to seeing your frames again in the future!
Robert P.
Posted
Great service and communication! We will be doing more business soon.
Response from LensFactory· Jun 22, 2022
Thanks for the great review! We look forward to working with you again in the future!
Pam R.
Posted
Excellent courteous service! Fast delivery! Excellent glasses! Thank you!
Response from LensFactory· Jul 1, 2022
Thanks for the great review!
SM
Posted
I just received several frames with updates prescription lenses. The process for ordering is easy. The mailing kit is very user friendly. The lenses fit perfectly in the frames with no blemishes anywhere.
Response from LensFactory· May 31, 2022
Thanks for the great review! We're happy we were able to meet your expectations
Russell V.
Posted
VERY impressed!!!! Great customer service....frequent updates and delivery info....quality product and super fast turn around time. It was a pleasure to do business with such a professionally run business!!!!
Response from LensFactory· May 31, 2022
Thanks for the great review!
Dr Steve D.
Posted
What great service! I needed quickly and they accommodated ! Lenses are perfect and they even replaced the bridge on my old frames, just like new!! Thank you LensFactory! Dr Steve DeKoster. Minnesota
Response from LensFactory· May 31, 2022
Thanks for the great review!
karen M.
Posted
OMG ! My second order from you guys. I’m not disappointed. My glasses arrived quickly. And, again the frames arrived in great shape, I always worry about sending my frames through the mail-but, you guys take great care of them. The lenses again were clean, clear, & very crisp. I’m a fan of yours now for life. I highly recommend your services !!!
Response from LensFactory· May 18, 2022
Thanks for the great review! We love when we're able to satisfy our customers!! Don't forget you can earn $50 for referring your friends!
