Great
4,177 reviews
LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Jr B.
Posted
Great experience. Very professional. I truly recommend it.
Response from LifeMD· Aug 3, 2026
We are so happy to hear that you had a great experience with us. We truly appreciate your kind words and recommendation! LifeMD
Linette M.
Posted
They are excellent!! They tend to your needs easy to connect with. I personally recommend them for a weight loss journey or any other complications a person may have
Response from LifeMD· Aug 3, 2026
We're so happy to hear that you find our team excellent and easy to connect with! We appreciate you recommending us for a weight loss journey or any other complications. LifeMD
PS D.
Posted
If I could give them -20 rating I would. Between Feb. 2026 and Aug. 2026, they have charged by FSA benefits card in excess of $2000, and I have received no product or services from them. They were unable to finish my "on-boarding," so I can't log-in to access customer service. They bombard me with text messages that claim to be from an active mailbox, but I have not received any responses. There are many alternatives, including through your human doctor. Pick one of those! If I receive a full refund from them, I will revise this review, but I don't have any hope of that.
Response from LifeMD· Aug 5, 2026
We are very concerned to hear about the significant charges to your FSA card and the difficulties you've experienced with onboarding and accessing customer service. We understand how frustrating it must be to not receive products or services after being charged, and to face communication issues. We are actively looking into these matters to prevent similar situations. LifeMD
Sarah M.
Posted
Absolutely abysmal. You pay to have prescriptions written. If you want nutritional support or have questions, you’re lucky if you can get a rushed 15 min appointment. Most of my questions went unanswered. Not worth the money!
Response from LifeMD· Aug 5, 2026
We appreciate you sharing your experience and feedback. We are concerned to hear about your difficulty getting questions answered and the rushed appointment. We are always working to improve our services and will review your comments internally. LifeMD
Rahdrik W.
Posted
I felt like I was talking to a friend who genuinely had my best interest at heart. It didn’t seem like a sells call or anything like that. She laughed at my corny jokes, answered all my questions, went above and beyond and was very welcoming. GIVE THIS LADY MORE MONEY!!!!!! Thanks!
Response from LifeMD· Aug 3, 2026
We're so happy to hear you had such a positive experience and felt so comfortable during your call! It's wonderful that our team member went above and beyond to assist you. We truly appreciate your kind words. LifeMD
Sharmaine B.
Posted
Ruslan was absolutely amazing from start to finish! He was incredibly friendly, knowledgeable, and took the time to answer every question I had without ever making me feel rushed. He explained everything clearly, made the entire intake process easy to understand, and was so patient throughout the conversation. It's rare to come across someone who is not only professional but also genuinely kind and willing to help. Thank you, Ruslan, for providing such outstanding customer service!
Response from LifeMD· Aug 3, 2026
We're so pleased to hear about your positive experience! It's wonderful to know that our team member was friendly, knowledgeable, and made the process easy and clear for you. We truly value providing outstanding customer service. LifeMD
Jahn K.
Posted
Medicine showed up on time for first 3-4 months than was a lag. After couple more months I thought I had canceled there service but was only a pause they say?? Cancel is cancel, not paused. Of course they charge me for 3 months of service that I will not use. LifeMD are Crooks at the end of when you want to cancel. Deduct funds without you knowing.I asked nicely for a refund and get the run around?? Would not recommend Life MD
Response from LifeMD· Jul 31, 2026
We are truly sorry to hear about the confusion and frustration regarding your service cancellation and subsequent charges. We understand how upsetting it is to be charged for services you believed were canceled. We appreciate you bringing this to our attention. LifeMD
Lorna J.
Posted
Chultzy helped me with everything. She was patient and helpful setting everything up. I hope she will be able to help me the rest of the way.
Response from LifeMD· Jul 31, 2026
We're delighted to hear about your positive experience and that you found the assistance so patient and helpful in getting everything set up. We appreciate your kind words and look forward to continuing to support you. LifeMD
