Great
4,177 reviews
LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Steve K.
Posted
Great customer service
Response from LifeMD· Oct 7, 2024
We value your feedback and are very grateful that you took the time to let us know you had a pleasant experience. Thank you for being a valued LifeMD member!
customer
Posted
Very convenient and responsive!
Response from LifeMD· Oct 7, 2024
We are delighted to hear that you're finding our services easy to work with! We strive to make your experience as smooth and convenient as possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to support you and ensure your experience remains positive.
Brandy B.
Posted
My health care provider is extremely helpful and knowledgeable about the medications and weight loss journey. Video calls are easy, convenient and helpful.
Response from LifeMD· Oct 6, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you're having such a positive experience with our weight management program. It's great to know that you find your health care provider extremely helpful and knowledgeable about the medications and weight loss journey. We take pride in our team of expert providers who are committed to supporting our patients every step of the way. The convenience and effectiveness of our video calls are a key part of our service, so we're glad you're finding them easy and beneficial. Your weight loss journey is important to us, and we're dedicated to providing you with the best possible care and support. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Keep up the great work on your health journey! We're here to support you all the way.
Khun
Posted
The system isn’t updating for renewal. I also keep getting conflicting answers when I ask for help.
Response from LifeMD· Oct 8, 2024
We apologize for the frustration you've experienced with our renewal system and the conflicting information you've received. This is not the level of service we aim to provide at LifeMD, and I appreciate you bringing this to our attention. We would be more than happy to look into this however we are unable to locate your account. If you would, we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us. We have sent you a request via Trustpilot. Once we locate your account, Someone from our management team will be reaching out to you to rectify this issue.
Lila M.
Posted
Thank you for this excellent weight loss management tool. I’ve been impressed and grateful to Dr. Asunta for her consistent, reliable and professional medical support. I’m starting my 4th month with Life MD and am already about half way to my goal weight. I’m 50 years old and have been overweight and struggling to loose weight most of my life. I done tons of research on nutrition over the years. Finally, with the support of these GLP-1s and Dr. Asunta at Life MD, I’m able to implement and stick to a very nutrient dense, protein and vegetable based diet without overeating or succumbing to my craving for desserts after every meal. I feel so much better physically, I know my body is healthier and I feel like I am setting myself up for a longer, healthier life. Thank you to LifeMD for facilitating this experience, especially handling the insurance aspect. The program is well worth the quarterly investment.
Response from LifeMD· Oct 6, 2024
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with LifeMD and the excellent support you've received from Dr. Asunta. Your journey is truly inspiring. We understand how challenging weight loss can be, especially when you've been struggling with it for a long time. It's great to see how the combination of GLP-1 medications and Dr. Asunta's guidance has helped you implement a nutritious diet and overcome cravings. We're so glad that you're feeling better physically and setting yourself up for a healthier future. Your success is exactly what we aim for at LifeMD, and we're honored to be part of your transformation. Keep up the great work! We're here to support you every step of the way as you continue your weight loss journey.
Bri
Posted
Absolutely love how affordable it is and how easy the app makes everything!
Response from LifeMD· Oct 6, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding our program affordable and that our app is making your experience smooth and convenient. At LifeMD, we're committed to providing accessible, high-quality healthcare solutions, and it's incredibly rewarding to know that we're achieving this goal for you. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to support you throughout your health and wellness journey!
Nicole
Posted
I am truly appreciative of the level of professionalism life MD agents display. Stephanie L is an amazing agent and a great asset to the company. She went above and beyond to ensure I am able to continue with my weightloss plan effortlessly. Thank you Stephanie, you are incredible.
Response from LifeMD· Oct 6, 2024
We're glad Stephanie was able to assist you so effectively, ensuring your weight loss plan continues smoothly. At LifeMD, we strive to make every interaction as helpful and supportive as possible. We're committed to standing by you throughout your health journey, offering personalized care and solutions tailored to your needs. Thank you for taking the time to share your experience. We're honored to be part of your weight loss journey and look forward to continuing to support you in achieving your health goals. If there's anything else we can do to enhance your experience with LifeMD, please don't hesitate to let us know!
Sally
Posted
Was charged for service that I never received
Response from LifeMD· Oct 6, 2024
We apologize for the inconvenience you've experienced regarding being charged for a service you didn't receive. This is certainly not the standard of service we aim to provide at LifeMD. After reviewing your account, we see that you have since been fully refunded, and your membership was stopped to prevent any further charges. Again, we are truly sorry for any inconvenience that this has caused you! Please let us know if there is anything else we can do to assist you. We are here to help!
