LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

customer
Posted May 7, 2025
Very helpful!
Very helpful!
Response from LifeStation· May 9, 2025
Thank you for the 5-star review! We're glad to hear you found our team's support helpful and appreciate you taking the time to share your experience.
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A C.
Posted May 7, 2025
Excellent explanation of service
Excellent explanation of service. Only thing not mentioned was cost of Replacement cost of $6.00 for faulty equipment.
Response from LifeStation· May 9, 2025
Thank you for the great review! We're glad the explanation of our service was clear and helpful. We appreciate you pointing out the missing detail about the $6.00 fee. Feedback like this helps us improve communication for future customers.
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customer Ms W.
Posted May 6, 2025
The customer representative was courteous.…
The customer representative was courteous, patient and professional.
Response from LifeStation· May 7, 2025
Thank you for your kind words! We're thrilled to hear that our representative was courteous, patient, and professional. We truly appreciate your feedback and look forward to serving you again.
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Maurice S.
Posted May 6, 2025
Very good service they explained how…
Very good service they explained how the device works and the use of the battery . It is good for three years and also the back up battery device is good for 36 hours.
Response from LifeStation· May 7, 2025
Thank you for your feedback! We're glad to hear you received clear explanations about how the device and battery work.
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customer
Posted May 6, 2025
Christina was very pleasant and helpful…
Christina was very pleasant and helpful with my order. She had a lot of patience with me asking questions
Response from LifeStation· May 7, 2025
Thank you for your kind words! We're so glad to hear that Christina was pleasant and helpful, and that she took the time to patiently answer all your questions. We’ll be sure to share your feedback with her!
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Michael G.
Posted May 6, 2025
Well I totally forgot about this
Well I totally forgot about this. How is it coming and what is the return policy?
Response from LifeStation· May 6, 2025
No worries at all—it happens! We’d be happy to check on the status for you. Your device will be arriving by USPS within 7–10 days. As for the return policy, we offer a 30-day money-back guarantee.
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Anita
Posted May 5, 2025
He lied to me.
He lied to me.
Response from LifeStation· May 5, 2025
We’re sorry to hear you feel that way. We take all feedback seriously and want to be transparent — after reviewing the call, we confirmed that all details were clearly explained during the ordering process. Our goal is always to provide honest and accurate information, and we regret that your experience left you feeling otherwise. We tried getting in contact with you, if there’s anything we can do to help clarify or make things right, please feel free to reach out to us directly at 800.998.2400.
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Karen
Posted May 4, 2025
Sherry was very helpful and answered…
Sherry was very helpful and answered all my questions. She was courteous and knowledgeable.
Response from LifeStation· May 6, 2025
Thank you for your wonderful feedback! We're so glad to hear that Sherry was helpful, courteous, and knowledgeable—she’ll be happy to know she made a great impression.
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