Certified U.
Posted
ENGLISH SPEAKING AMERICANS
Anyone who's called an 800-number for "Customer Service" these days has experienced poor phone line audio and customer service reps who can barely speak English. The BIG reason --- above all others --- that I'd recommend LifeStation over their competitors is simple... LifeStation emergency operators. 1) They're physically located at a call center here in the United States. 2) The quality of the Phone Line is excellent. 3) MOST IMPORTANT - Every LifeStation operator that I've had contact with knows how to SPEAK ENGLISH!!!!!! In a real Emergency, the quality of the phone line and the ability to commuicate with English-speaking operators can be a lefe or death issue. I am 100% confident that in any Emergency, the operators at LifeStation will be able to commuicate effectively.
Response from LifeStation· Aug 30, 2017
Thank you so much for taking the time to write a review! We’re very proud of our excellent customer service staff and the quality service they provide during both false alarms and real emergencies!



