LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

Janice L.
Posted Oct 19, 2025
Very professional and informative!
Very professional and informative!
Response from LifeStation· Oct 21, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review.
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Loretta H.
Posted Oct 18, 2025
A friend recommended this
A friend recommended this, Lynda McFelia. She purchased one after extensive research.
Response from LifeStation· Oct 21, 2025
Thank you for the 5 star review! I appreciate Ms. Lynda's recommendation, her detailed research and positive experience adds credibility to our product.
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Karen and Colleen R.
Posted Oct 18, 2025
Ben was extraordinarily helpful
Ben was extraordinarily helpful. We are so relieved and grateful that our 97 year old father will now be cared for should he fall. Ben was patient, caring and professional, and a great asset to your company!
Response from LifeStation· Oct 21, 2025
Hearing about the impact Ben had on your experience brings us immense joy! We'll ensure they receive recognition for their outstanding service.
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customer
Posted Oct 18, 2025
Customer service was able to make it right.
Update…..after review company called me to offer a refund of $300. I called them back and the gentleman that helped me was able to make it right and a satisfactory refund was issued. Terrible company! I bought this to help my brother. They made two charges to my card for a total of $615. After several false alerts and a door being broke down because my brother is deaf I canceled after 2 months because it didn’t work as promised. I was offered $300 and I said no that wasn’t acceptable and then offered a total of$345. It cost $270 for two months because of their “policy” and I doubt they refunded or notified his insurance that he no longer was using the watch.
Response from LifeStation· Oct 18, 2025
Very sorry to hear about your experience, we understand you frustration. We take these concerns seriously and would like to review your account to ensure this is resolved properly. We tried reaching out to you, please contact our Customer Service team at 800.998.2400 at your earliest connivence.
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Donna C.
Posted Oct 18, 2025
Frank was friendly and easy to talk to.
Frank was friendly and easy to talk to.
Response from LifeStation· Oct 18, 2025
Thank you for the 5-star review, Hearing about the impact Frank had on your experience brings us immense joy!
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Bobbie B.
Posted Oct 18, 2025
questions answered
Answered all my questions
Response from LifeStation· Oct 18, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
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customer
Posted Oct 17, 2025
The representative that assisted me was…
The representative that assisted me was excellent. She was both friendly and very knowledgeable.
Response from LifeStation· Oct 18, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
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Sue E.
Posted Oct 17, 2025
Maria made it easy!
Maria made it easy!
Response from LifeStation· Oct 18, 2025
We're delighted that Maria left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
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