S.B.
Posted
LifeStation is there!
They always answer even though it's always been an accidental alarm. Sometimes it seems as if it takes quite awhile for a response.
Response from LifeStation· Jul 22, 2016
Thanks for your review.

Excellent
2,864 reviews
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
S.B.
Posted
They always answer even though it's always been an accidental alarm. Sometimes it seems as if it takes quite awhile for a response.
Response from LifeStation· Jul 22, 2016
Thanks for your review.
M. S.
Posted
Easy set up, consistent service, reasonable price. Fortunately we have not neede the Lifestation for an emergency, but it provides true peace of mind.
Response from LifeStation· Jul 19, 2016
Thank you. We're always happy to hear that our service provides the peace of mind that families are looking for.
Beth E.
Posted
We test the system monthly and during the last test the address was incorrectly given and was not correct on the computer. This was the first time this had happened BUT what if our test was a real emergency and the authorities were incorrectly dirrected. I spoke with a manager immediately after the episode and she was unable to tell me why the incorrect address AND phone number was given.
Response from LifeStation· Jul 19, 2016
Beth, We make it a high priority to provide the best service in the medical alert industry. If we disappoint someone, we want it to be the last time. Although it was an isolated incident, I'm happy to inform you that since your last test we have put measures in place to make sure that never happens again. Thanks for taking the time to review us.
Shelley R.
Posted
The life station operator was a great help to us when my mother fell.
Response from LifeStation· Jul 19, 2016
We're happy to help your mother in any time of need. We hope she's feeling better.
Jim T.
Posted
The system does work however I am very disappointed in the fact that the phone call to me that advises me of an issue shows up as an 877 or 800 number. There is no ID of the phone number so you do not know it is Life Allert calling. I do not answer 800 numbers because they are typically from a solicitor. I therefore did not know there was an issue with my mother in law until the following day when I picked up my messages. I feel this is a serious shortcoming of the system and will probably look at other manufacture systems.
Response from LifeStation· Jul 19, 2016
We're sorry to hear that, Jim. We recommend saving our number in the phone that we will be calling to avoid this in the future. Thank you for taking the time to review us.
Susan U.
Posted
Love the rapid response.
Response from LifeStation· Jul 18, 2016
Thank you, Susan. Our quick response time is one of the things we pride ourselves on.
Patricia L.
Posted
Very Helpful & reliable.
Response from LifeStation· Jul 15, 2016
Thanks, Patricia. Our team will always be here for you.
Carol K.
Posted
I have complete peace of mind using LifeStation. Should I need medical assistance I know they'll respond if I push my button. A few times I have pressed the button for a "test" and I get a prompt reply asking if I need help. I don't have my cell phone with me at all times and living alone I appreciate having LifeStation. I wear it all the time at home. You can't put a price on peace of mind for medical emergencies.
Response from LifeStation· Jul 15, 2016
Thanks, Carol. We're always happy to hear that our service provides the peace of mind that families are looking for.