Average
277 reviews
Lightsandhome is listed under Home Goods Stores in Lindon, Utah.
Lightsandhome (lightsandhome.com) has 277 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
277 approved reviews, newest moderated first
Andrea P.
Posted
great experience
Response from Lightsandhome· Sep 15, 2017
Hi Andrea, Thank you for purchase. We hope you're enjoying your new chandelier! Your loyalty as a customer is greatly appreciated. -Machelle M.
Maureen L.
Posted
No complaints....quick and easy!
Response from Lightsandhome· Sep 15, 2017
Hey Maureen, That's what we love to hear! Thank you for your positive feedback. Feel free to reach out to us for any of your future lighting needs. -Machelle M.
Deb
Posted
Five star... happy with order and delivery!
Response from Lightsandhome· Sep 15, 2017
Hi Deb, So glad to hear you're happy with your order! Thank you for leaving us a review about your experience with us. -Machelle M.
Joyce K.
Posted
Fast shipping. Item was packed very well. Item was as described.
Response from Lightsandhome· Sep 15, 2017
Hey Joyce, Thank you for your feedback! I'm glad you had a positive experience with us. If you need any lighting assistance in the future we'd be more than happy to help! - Machelle M.
MP
Posted
I purchased two Robert Abbey lamps from here. They were from the same family, to go on each side of our sofa. The table lamp was perfect but the floor lamp ended up being much too large for the location. I was willing to spend a bit of money to return the floor lamp as it has a slab of marble for it's base. It was a $400 lamp, and I thought even if I received store credit I would still be able to find another lamp for the spot. Unfortunately, I was told Robert Abbey lamps are not returnable, so I am stuck with an expensive lamp hiding in an upstairs bedroom, where it fit. I was not happy at all with this, but did find a replacement (from another retailer). They lost any future business from me.
Response from Lightsandhome· Sep 14, 2017
Hi MP, Thank you for your business and your review. Unfortunately, Robert Abbey is the only manufacturer out of the 300 lighting manufacturers we partner with that does not accept any returns. We do try to advertise this on banners on all their product pages. I'll pass your feedback on to our brand manager so we can re-evaluate our partnership with Robert Abbey. Regards, Aubrey M.
Bill M.
Posted
Quick turn-around and a very fair price
Response from Lightsandhome· Sep 12, 2017
Hi Bill, Thank you for your purchase, We are glad we could give you a great price on the Emerson fan. We're looking forward to helping you in the future with any other projects! -Christina V.
Philip J.
Posted
Thanks they are just as the picture
Response from Lightsandhome· Sep 14, 2017
Hi Phillip, Thanks for your review! We are glad you are enjoying your Vaxcel Lighting fixture, Let us know if there is anything else we can help with! -Christina V.
Darren P.
Posted
The lights are great. They shipped in no time at all and came in excellent condition. However, trying to contact this company left me wanting. Multiple phone call attempts were met with an answering machine and no return call. And only a single response was given to many emails. Their coupon code system seems broken as you cannot discount items beyond a specific price - which is reasonable - but this is not explained on the listing or checkout pages. Product 5/5, company 3/5. Updated 9/15/17: I appreciate that you came forward and worked to make amends with the credit. I’m still willing to purchase from your store in the future due to its selection and quality. Thanks again.
Response from Lightsandhome· Sep 14, 2017
Hi Darren, Thank you for your honest feedback; we've since hired a number of new customer service people to better manage the phone lines and we have issued a partial credit as a thank you for your patience as well. Regards, Aubrey M.
