Simon R.
Posted
Pathetic company that has integrated…
Pathetic company that has integrated there chat all over the dealerships and god knows where... I don't know but they sound like Indians! Screw them chat bots!!!
Excellent
21 reviews
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.
LiveAdmins LLC (liveadmins.com) has 21 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
21 approved reviews, newest moderated first
Simon R.
Posted
Pathetic company that has integrated there chat all over the dealerships and god knows where... I don't know but they sound like Indians! Screw them chat bots!!!
Sathish
Posted
They are terrible. I did a secret shopper on them for my client, and they were incapable of even following a script, let alone provide any support. The software system is ancient too and keeps reloading new chats on different pages. They have cheap labour in India (no offense to Indians), but the service will damage your business rather than support it. Stay away like the London Plague!
Mike C.
Posted
The team really goes the distance to build customer engagement and drive the human connection. I highly recommend.
Response from LiveAdmins LLC· Apr 6, 2016
Thanks a lot! We value your review.
Taylor
Posted
Liveadmins does a great job. Although their web greeters aren't perfect, the price is right and the customer service is awesome.
Response from LiveAdmins LLC· Apr 6, 2016
We thank you for your review! We're working on improving our greeters as well!
John V.
Posted
Right now I am averaging a cost per sale of under $40 with a cost per lead of $7. Cannot beat the price. The "training manuals" they make you fill out beforehand can be a little cumbersome but once you have it done, there team becomes almost experts at where to send people on your website, your "why buy", and just general knowledge of your inventory. Support is top notch - I never have to wait all day to hear back from them. Would recommend to anyone who is sick of paying stupid money for flashy chat tools.
Response from LiveAdmins LLC· Apr 5, 2016
Thank you so much John. Customers like you make our effort worthwhile! :)