LogistiCareReviews of logisticare.com

Logisticare is Absolutely Unprofessional, always making me late for appointments! Staywell Insurance was using MTM (which has impeccable and prompt service) & Staywell Insurance switched to Logisticare as of February 01, 2021 and has consecutively made me late or miss Medical appointments! Horrible Transportation Service, Horrible Customer Service! This is unacceptable as this is my medical health not a trip shopping to the Mall!

If I could give this company a negative or no star rating I would. Logisticare sent an UBER driver to pick up my mentally and physically disabled wheelchair bound brother from Cedars in Portland to bring him back to his home ten minutes away. Wheel chair transport was requested from Cedars as my brother has atypical Parkinson's and cannot stand up on his own. The driver showed up in a nasty little prius and The Cedars allowed him to take my brother after stuffing him into the vehicle. Shame on Cedars as that will be another review. This company should be out of business.

Being a FORMER independent driver through Logisticare I don't suggest ANYONE go through them for your transportation needs. They will lie about a driver showing up at a certain time. If I could give them -500 stars I would. They are a joke !!!!!

Bad and beyond bad! I file a formal complaint to sunflower about this company who happens to blame the delay and no shows on the drivers when honestly they aren’t responsible to manage the schedule. My father (blind/handicapped) had been left at the appointment facility and never picked up. Called the LogistiCare number and they claimed we cancel the ride!!!! This year 2021 I’ll switching to a different insurance plan just bcs of LogistiCare transportation. I DO NOT RECOMMEND THIS COMPANY DONT YOU DARE TO TRSUT YOUR LOVE ONES. I submitted a formal complaint and supposed to be under investigation. Never heard back from anyone.

Run, walk, crawl home. DO NOT use this company. Pay out of pocket, hitchhike, ride a bike. This company must be a joke!!

They (logistic care) are notorious late, if they show up at all, or leave after less then a 5 minute wait without the patient, They lie about the ride delay with the non excuse, ‘The driver is stuck in traffic’ I have waited from an hour to 3 & 1/2 hours for supposedly a ‘long standing appointment’ along with all of the above!!! So do yourself a favor and take any transportation company other than Logicare. Better yet, walk if you are able. M. Lehane

Oh my this company was so bad last year and it just continues. ....They don't send bus passes and the right amount like they should then the complaint dept. even screws up. No call backs. I never got my 2nd bus pass in time!!!I ordered 2!! Drivers have not shown. 1 night in the cold driver never showed and it was dark and I was with my young son. Had to figure out how to get back. Nothing was done about this. Complaints go nowhere and they don't tell your insurance to sign for gas so that's a hassle. Took me 15 min to get a sig. at recent Dr. visit.