LOOK OPTICReviews of lookoptic.com

Response from LOOK OPTIC· Oct 12, 2026

Hi there, We're so sorry to hear about your experience, and we completely understand your frustration, especially since you paid for two-day shipping. This is certainly not the experience we want you to have with LOOK OPTIC, and we sincerely apologize for the inconvenience. Someone from our customer service team will be in touch shortly to look into your shipment and help resolve this issue. Thank you for your patience, and again, we're truly sorry for the frustration.

Response from LOOK OPTIC· Oct 12, 2026

Hi Kim, We're truly sorry about your experience. We apologize for the crooked glasses, the confusion around our promotions, and any offense caused by our recent email campaign. That was never our intention, and we sincerely appreciate your feedback. We'll make sure your concerns are shared with our team, and someone from customer service will be in touch to help make things right. Thank you for bringing this to our attention.

Response from LOOK OPTIC· Oct 12, 2026

Thank you so much for sharing! We're thrilled to hear you're loving your Keaton Cinnamon Progressive Readers and that they're such a great fit. We hope you continue enjoying them every day!

Response from LOOK OPTIC· Oct 12, 2026

Hi Melissa, We're so sorry for the delay and completely understand your frustration. This is certainly not the experience we want you to have with LOOK OPTIC. Someone from our customer service team will be in touch shortly to look into your shipment and help resolve this issue. We sincerely apologize for the inconvenience and appreciate your patience.

Response from LOOK OPTIC· Oct 12, 2026

Thank you so much for your wonderful review! We're thrilled to hear you're loving your Progressive Readers and had such a positive experience with our team. Making sure our customers feel heard and taken care of is incredibly important to us. We truly appreciate your kind words and recommendation!