Great
579 reviews
LOOK OPTICWe believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
LOOK OPTIC (lookoptic.com) has 579 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
579 approved reviews, newest moderated first
Jeanette C.
Posted
Just ordered my third pair of progressive readers. Absolutely love the Abby. After my cataract surgery I didn’t need to wear prescription eye glasses, so I found the Abby and could not be happier. Thank you !
Nathan
Posted
Purchased a selection of progressives. Ended up keeping 2 of the 4. They are great glasses for my needs and look good too! Customer service was responsive when I had a question about refunds on the two I returned.
Kara H.
Posted
Customer Service handled my lost package efficiently and promptly.
customer
Posted
I love Look Optic glasses I have three pairs and have received many compliments. Good quality and was shipped on time.
Clar L.
Posted
I emailed regarding a lost screw on a recently purchased pair of progressive glasses. The chat response to my issue was very timely, and a "help ticket" was set up immediately. I was contacted by email and asked to submit photos and, to my delight, I am being sent a replacement pair of glasses.
MH
Posted
I have two returns so far with readers I did not care for once they arrived home. Look Optic folks (AI bots really), have been helpful with the process and the return/exchange process is very easy. I also had a shipping issue with the first pair, Look Optic bots notified me there might be an issue and kept an 'eye' out for any changes to notify.
Laurie
Posted
Ive been wearing Look Optic progressive readers for about 4 years. I love them! However, the last pair I ordered never seemed quite right. Customer service reached out as a follow up to my order and I mentioned this. They immediately offered a return or exchange. Life got busy tho and I never got around to making the exchange. Fast forward a few weeks and they reached out again! By that time I was having trouble finding my order number - they found it for me and that’s when I realized the return window had closed back in July. They STILL took care of me! They exchanged for another pair without any hesitation at all! I’m very thankful and appreciative for them reaching out to make sure I was happy!
Patrick M.
Posted
Great customer service who is very responsive and quick to a decision to assist.
