Maxaroma.comReviews of maxaroma.com

Response from Maxaroma.com· Aug 24, 2022

Thank you for your support and shopping at Maxaroma!

Response from Maxaroma.com· Aug 16, 2022

Hello, Regarding your claim, please be advised that we offer the option to have a shipping insurance with every order, should there a package get lost/stolen during transit, our only option is to send a replacement package. Our Insurance Department does require for our customers to provide us with a copy of the Police Report in order to proceed with a replacement package in a timely manner. This is done as a common practice not only for us but for the majority of insured packages in different companies as well. For further details, please visit the following link: https://www.maxaroma.com/shipping-policy.html We have a proven track record of solving similar issues once we receive a police report. Please send us an email to [email protected] and provide us with your order number to better assist you.

Response from Maxaroma.com· Aug 15, 2022

Thank you for the feedback ! we greatly appreciate it!

Response from Maxaroma.com· Aug 9, 2022

Thank you for the feedback ! we greatly appreciate it! We value your business

Response from Maxaroma.com· Aug 1, 2022

We value your business. Thank you!

Response from Maxaroma.com· Jul 29, 2022

We appreciate you!

Response from Maxaroma.com· Jul 29, 2022

Hello, Thank you for bringing this up to our attention. There's a chance that your order was declined and the transaction's status shows a "pending", if this is the case, the funds should go back in about 3 to 5 business days back to the original form of payment. On the other hand, if the payment was approved, we could always find details about it, please send us an email to [email protected] with your full name, email address, the exact amount and method of payment, we'll investigate this issue and provide your more details regarding this order/transaction. Kind regards, Maxaroma Customer Care Team

Response from Maxaroma.com· Jul 29, 2022

We appreciate you!