Marzel
Posted
Maxaroma is the best..
Excellent customer service. Authentic merchandise.
Excellent
2,975 reviews
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
2,975 approved reviews, newest moderated first
Marzel
Posted
Excellent customer service. Authentic merchandise.
Saad
Posted
Maxaroma is a legit fragrance online store. The products I received were authentic at a good price.
Raquel W.
Posted
Excelente page. Great products.
D. D.
Posted
No complaints, will definitely be back!
Justin R.
Posted
I've ordered from max aroma about 4 times now and everytime I've ordered my package came greatly wrapped, very speedily, and always the right one & %100 authentic. I always trust maxaroma to have the best quality in every area of online shopping and always will. Thank you maxaroma for the great experience. 5 stars!
tere C.
Posted
back in December i ordered 2 bottles of perfume and only one was sent. since the missing bottle was to be a Christmas gift, and time was running out, I had to purchase a replacement from a local store. Id kindly asked customer service for a refund for the missing bottle and they refused and sent a replacement bottle that I did not need at that point since id already replaced it locally. So the bottle shows up and I write customer service and ask if I can return it and get my money back and they completely stop responding to my emails and Im stuck with a bottle of perfume I cannot use. Its just insane they never explained what happened to the first bottle, then stick me with a replacement and IGNORE me once I told them i didn't need the replacement. Just rude! shop somewhere where the company cares about its customers concerns. *****UPDATE -- after I made my original review the company I reviewed quickly replied back, as you should be able to see, and they'd mentioned something about contacting them about concerns - but guess what? I took a chance and wrote them back with my concerns about my order with them. I thought maybe them ignoring my the first time around was maybe an accident. Boy was I wrong! I wrote them back, explained my issues and they NEVER replied. Maybe an email gets overlooked here and there, but TWO??? this company has a bad pattern of ignoring customers and Ill never shop with them again as they clearly dont care once they get your money. Shop with extreme caution with them.
Response from Maxaroma.com· Mar 19, 2018
Hello, Thank you for your feedback. We always try our best to provide the best services to our customers. Feel free to contact us for any questions.
Wade H.
Posted
Fast shipping and a great product
Keith
Posted
Love shopping at Maxaroma.com!