DenverSquare
Posted
do not buy unless you have an installer who is 100% behind it
This was a $40K disaster and we ended up ripping the whole system out and replacing it. It all looked so good on paper, but was a hot mess for how it worked. Even things like the smart thermostats - the first time I finally managed to login I could see and control dozens of other people's thermostats and when I called to say WTF they said "oh that's the wrong URL, use this one". Uhhh, no thank you. The overall system just never worked. Part of the problem was because I basically had to find an installer who would do it because there were no official installers in our area and I don't think they were great or fully behind the product. But...overall my Apollo experience was the single biggest frustration and biggest mistake of the entire construction projects. I really really regret buying it.
Response from MBtek Inc.· Oct 23, 2026
Thank you for sharing your experience. We take your concerns regarding system performance, installation support, and thermostat security very seriously. Our team will reach out to you directly to review these matters and address your concerns.