Med MartReviews of medmartonline.com

I was in the hospital for six weeks, and the physical therapist suggested that I have a bedside commode when I went home. I went online to the MedMart site and chose a commode to purchase and did so. I wasn't sure if I was really going to need it but decided to get one just in case. When I got home, it had arrived, but I told my wife not to open it because I was doing so well that I didn't think I would need it. So, I decided to contact MedMart to see about how to return it. The lady that I spoke to said that I could return it but that I would not get a refund because I would have to pay shipping and other restocking fees and that there wouldn't be any money left for a refund. The total cost of the commode was $58.22. She also told me that I could just keep the commode, give it to a friend, sell it, or donate it, but there was no way that they could give me any kind of a refund. For a company as large as MedMart, I would think that they would have some kind of refund policy that would not stick the customer with an unwanted item. I will not be returning to MedMart to buy anything in the future. I should have bought my second choice which I found at Amazon. They would have given me a refund with no strings attached.

It was very easy to order from your website. The directions are clear and understandable.

Very helpful and nice salesperson. Smooth transaction because of her!

The young lady Sonia was very helpful and followed up on the order for locking wheels for my daughters lift. The company I bought it from would not even try to get replacement wheels. Other company would not talk to me because I didn’t buy the lift from them ,but thanks to Sonia and .med .mart for caring .

I still have not received my order! I have reached out inquiring about it with no response.

STACY was very helpful and knowledgeable about the product i purchased. i did not intend to buy it today........but i did!

I placed this order over a week ago and I have not received any confirmation on if or when the order will ship out. I have asked customer service multiple times and they keep responding by saying they will update me soon. I am wondering if this site is legit and will have to cancel if I do not hear within another week on if order shipped or not. My mother just got discharged from her rehab center and was told about the fast shipping on their website. It has been over a week and my order has no tracking or any update on when this will ship out.

The process was very smooth. The site was user friendly.