Peter C.
Posted
Very helpful
Very helpful

Great
10,501 reviews
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Peter C.
Posted
Very helpful
LIsa M.
Posted
DO NOT ORDER FROM THIS COMPANY! Their customer service is horrendous! They do not return your call if there is an issue!
Response from Med Mart· Oct 30, 2024
We understand your frustration and apologize for the negative experience you've had with our customer service. We value your feedback and will use it to improve our processes. We are committed to providing excellent customer service and will work to ensure that all customers receive the support they need.
Mario R.
Posted
The best guy help me
Johnny W.
Posted
The exact item I ordered had been discontinued (color) which wasn’t a big deal. I wasn’t to happy that it took them 4 days to notify me of that. However after I agreed to the change suggested things have been good thus far and communication has been better!
Roslyn H.
Posted
Great description…….ease of navigation
Suzanne E.
Posted
Whilst Med Mart had a bed that fit our needs, the main reason I purchased from Med Mart was Sean. Sean was incredibly helpful in the first instance with choosing a bed that fit our needs. He was a plethora of information, answered any questions I posed to him and was never impatient with answering my numerous phone calls. Sean's support throughout the entire choosing and ordering process for a new bed was invaluable. Whilst we have not, as yet, received the new bed Sean was emphatic that I could contact him at any time for after purchase support. Thank you Sean and Med Mart.
Scott J.
Posted
Understood my problem. Proposed a solution to meet my needs. Easy to do business with!
Ronald C.
Posted
We were suppose to receive our scooter on Friday Oct 4th and then Tuesday the 8th ten we were to receive the unit until Wednesday the 9th. We will see!!!!
Response from Med Mart· Oct 16, 2024
We understand your frustration, this order was placed on 10/2, shipped on 10/4 and was delivered on 10/9. We apologize if this caused an inconvenience, but this timeline is typical with freight delivery. We hope that you are satisfied now that you have the scooter. Thank you.