T.
Posted
Great customer service rep
The customer service rep was really great - friendly, professional, had the information I needed. Negative was the phone connection was really bad and made it difficult to hear and was more cognitively exhausting than it needed to be because of that. Since I made a call right after to someone else and the connection was fine I’m assuming the problem was on their side
Response from Med Mart· Jul 9, 2026
Thank you for the feedback, I understand your frustration with connectivity issues, "can you hear me now" :) Thank you for your patience and we will look into this to ensure this is resolved.


