MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Bill
Posted Jul 13, 2024
Great service so far
Great service so far
Response from MobileHelp· Jul 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Brian L.
Posted Jul 12, 2024
When device was order you said we would…
When device was order you said we would get it in 3-5 days then after not arriving you said it wouldn’t be shipped for 10 business days on July 12 but they would overnight it since we were told the wrong information then they
Response from MobileHelp· Jul 15, 2024
We received your review and we apologize for any unexpected delays with delivery of your order. This is not an experience we want any of our customers to have, and it is normally an expectation we set before processing any payment. Depending on the payment method chosen, there may be a required 10 business day hold period for processing the transaction before the order can be shipped. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you were able to connect with our Customer Service team for help resolving this issue. Please do not hesitate to contact us if you need any further assistance. You can also reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
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customer
Posted Jul 12, 2024
Donna was great...she explained…
Donna was great...she explained everything to me perfectly
Response from MobileHelp· Jul 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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customer
Posted Jul 12, 2024
Thank you Matthew for all the detailed…
Thank you Matthew for all the detailed information and excellent service! Many thanks-happy customer 😊
Response from MobileHelp· Jul 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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JustAnswer C.
Posted Jul 12, 2024
Aaron was polite and clear
Aaron was polite and clear. He was Helpful and gave me precise instructions, guidance and suggestions. This system Will give me peace of mind.
Response from MobileHelp· Jul 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
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Teresa
Posted Jul 12, 2024
Very happy
Scott was very nice and helpful. He listened to my every need and want. Fast and effective. Thank you.
Response from MobileHelp· Jul 15, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Bob
Posted Jul 12, 2024
The sales lady was thorough and patient
The sales lady was thorough and patient
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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The Rev. V.
Posted Jul 12, 2024
Matthew was extremely professional
Matthew was extremely professional, detailed, friendly, and knowledgeable. He made the experience an extremely good one.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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