Excellent
5,712 reviews
MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Posted
Talking with Lisa the sales rep was delightful. She was super friendly helpful and very informative. The whole process ran very smoothly. I feel very confident that we will be very pleased w this service.
Response from MobileHelp· Dec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Cheris P.
Posted
Answered all questions
Response from MobileHelp· Dec 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Margaret H.
Posted
Called expecting delivery of unit within three days. Told I would receive unit but was a week later and I alive alone.
Response from MobileHelp· Dec 15, 2023
We value your feedback and we apologize for any unexpected shipping delays. Ground shipping can take between 5-7 business days to arrive, and we are glad to see that your package was delivered within that time. Our safety consultants are required to provide accurate expectations at the time of each order, and your feedback helps us continue to provide the best customer experience. We value you as part of our MobileHelp family. If you ever have any questions or concerns please reach out.
William A.
Posted
Explained to me what I needed and what I was getting.
Response from MobileHelp· Dec 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
ALEXIS B.
Posted
I tried to call customer service or someone who can help me wayk trough the specifications of operating this life line. This is new to me and at this time of the year it is difficult for me to read the owners or operational manual. I need for someone to call me and help to to learn how this operates.
Response from MobileHelp· Dec 15, 2023
Thank you for contacting MobileHelp. We apologize for any difficulties you have experienced while trying to get in touch with our Technical Support team. We will be happy to review the equipment with you. Our Technical Support team will be giving you a call for further assistance. You can also reach us directly at 877-827-6207. Know that we are here for you when you need us. Never hesitate to reach out!
Eddie C.
Posted
My phone contact was professional and very personable.
Response from MobileHelp· Dec 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Mike D.
Posted
Matthew was fantastic in his servive in this time of need for my Mother. Thanks again for everything
Response from MobileHelp· Dec 15, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Tony N.
Posted
Very professional folks.
Response from MobileHelp· Dec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
