MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Charlie
Posted Sep 21, 2023
Great customer service
Great customer service
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Pearl R.
Posted Sep 21, 2023
Not happy since you sent the new one
I do not like the idea of where in the mobile unit around my neck. I’m on the go all the time. Meanwhile, I’m using the first unit that the fasten with it on a belt or your pants when it wears out I will be looking for another company. There is no way I will write that around my neck. I wear a little white button, but not the mobile unit
Response from MobileHelp· Sep 22, 2023
We received your review and we are sorry to hear that you are not happy with the equipment. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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Paul M.
Posted Sep 21, 2023
Answer promptly.
Answer promptly. Always kind. Customer service also good when we had to replace some of the equipment.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Della K.
Posted Sep 21, 2023
Haven’t had to use this service
Haven’t had to use this service, do feel safer and protected by the use
Response from MobileHelp· Sep 22, 2023
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
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Barbara G.
Posted Sep 21, 2023
You were always there when I needed…
You were always there when I needed help and I you’re always there when I needed to have any kind of emergency and I don’t have to use you that much which is great but I am of you are very very professional. Thank you very much. for the past two years date is not correct. lol
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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Daniel W.
Posted Sep 21, 2023
No matter where I am….911 can find me!!!
Fire and Police are always there in less then 10 minutes after I press the button…..
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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Kathie H.
Posted Sep 21, 2023
Awesome company on top of things
Awesome company on top of things. Help is always on the way. Highly recommend this company
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Janet R.
Posted Sep 21, 2023
There is comfort for me just knowing…
There is comfort for me just knowing that you are there although I have not needed you.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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